Privacy Policy

Introduction

Found Here ("we," "us," or "our") operates the Found Here platform, including our website and mobile applications. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.

By using Found Here, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Account Information

When you create an account, we collect:

• Full name
• Email address
• Phone number (optional)
• Password (stored securely using encryption)
• Profile photo (optional)

Item Report Information

When you report a lost or found item, we collect:

• Item descriptions and titles
• Photos of items
• Location data (where the item was lost or found)
• Dates and times related to the item
• Item categories and attributes

Automatically Collected Data

When you use our platform, we automatically collect:

• Device type and operating system
• IP address
• Browser type and version
• Pages visited and features used
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lost and found services
• Facilitate connections between people who have lost and found items
• Send notifications about item matches, claims, and account activity
• Analyze usage patterns to improve the platform experience
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our terms

How We Share Your Information

We may share your information in the following circumstances:

• With other users: When you report an item or make a claim, certain information (such as your name and item details) is visible to other users to facilitate item recovery.
• With service providers: We share data with third-party providers who help us operate our platform, including hosting, analytics, payment processing, and map services.
• For legal reasons: We may disclose information when required by law, legal process, or government request, or to protect the rights and safety of our users and platform.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Request a copy of your data in a portable format
• Withdraw consent for data processing
• Object to processing of your data for certain purposes

Cookies

We use cookies and similar technologies to enhance your experience. For detailed information about how we use cookies, please see our Cookie Policy.

Children's Privacy

Found Here is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of Found Here after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our contact page.